Custom App Software IT Cleveland Ohio

I am a coder who designs the best software apps I can create for your unmet business needs in Cleveland, Ohio. I pride myself on custom software development built around your exact specifications. Contact me at (216) 346-7805 or email me today.

The Promise

In my experience from being out in the field, all too often customers have been left to twist in the wind from software vendors who did not deliver. A customer needs the best technical support. And this is especially critical for customers who depend on their customized proprietary apps to run a variety of tasks that are vital to their daily operations. I have heard too many stories of software designers abandoning customers.

Here is something that many people may not even think about. Many apps are built with something caled a "software compiler". It is also called an "integrated development environment". The coder creates programming instructions called "source code", which are then "compiled" into something called "machine code". This becomes your customized software app. I have seen too many instances where the coder did not leave the current source code or any source code at all with the customer. And you should have it since you paid for it. If your software vendor becomes unavailable in the future, you need to have the source code in your possession so it will be available for the new programmer.

Lastly, you deserve honesty. We don't live in a perfect world. Unpleasant things can and do happen. I'm not perfect and I don't pretend to be. Apps have crashed and lost data either through my own fault or because of external forces beyond my control. When these dreaded things do happen, the software vendor has a choice. One option is to lie to the customer and try to cover up what happened. And he or she may get away with it for a while, but it will eventually catch up with them. The other option is to level with the customer and let him or her know what happened and then come up with a plan to get the customer up and running as soon as possible. I have always been straight with customers when the worst happens, because it is just the right and decent thing to do.

Here is a movie of a program I created. Real data has been swapped out with phantom data for privacy and security reasons.



Please use my email and phone contact page so we can further discuss your ideas today. Also, please visit my YouTube Channel to view more videos I have made than what is profiled on this site.

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